Need a Paw? Get in Touch with Cuddlecovepets LLC!
We’re absolutely thrilled you’re reaching out to us! At Cuddlecovepets LLC, we’re passionate about bringing joy to your furry friend with our colorful wooden animal puzzles. Whether you have a question about an order, need some product advice, or just want to share a cute picture of your pet enjoying our toys, we’re here to help with a smile!
Multiple Ways to Connect
Business Name: CUDDLECOVEPETS LLC
Phone: (859) 293-3109 (We’re here to chat!)
Email: support@cuddlecovepets.us (Drop us a line!)
Business Hours: 9 AM – 5 PM EST, Monday – Friday (We’re eager to assist during these hours!)
Our Home Base
Cuddlecovepets LLC
56 PUBLIC SQ, ELIZABETHTOWN, KY 42701
(While we don’t have a storefront, we love knowing you know where we are!)
Send Us a Message Directly
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Our Promise to You
At Cuddlecovepets LLC, we’re committed to providing you with exceptional customer service. We believe in going the extra mile to ensure you and your furry friend are completely happy with your purchase. We’re not just selling toys; we’re building relationships!
When Can You Expect to Hear Back?
We aim to respond to all inquiries within 24 hours during our business hours (9 AM – 5 PM EST, Monday – Friday). If you reach out on the weekend or during a holiday, we’ll get back to you on the next business day. We appreciate your patience!
Quick Answers to Common Questions
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Order Questions & Support: Email us at support@cuddlecovepets.us with your order number.
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Product Information & Recommendations: Need help choosing the perfect puzzle? Email us at support@cuddlecovepets.us and tell us about your pet!
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Returns & Exchanges: Check out our Returns & Exchanges Policy or email us to start the process.
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Technical Support: Having trouble with our website? Email support@cuddlecovepets.us with details.
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Wholesale Inquiries: Interested in carrying Cuddlecovepets LLC in your store? Email support@cuddlecovepets.us with info about your business.
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Partnership Opportunities: Let’s collaborate! Email support@cuddlecovepets.us with your ideas.
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General Feedback: We love hearing from you! Email support@cuddlecovepets.us with your thoughts.
Connect With Us on Social Media
Stay up-to-date on our latest products, promotions, and adorable pet photos! (Links coming soon!)
Our Business Hours & Holiday Schedule
Monday – Friday: 9 AM – 5 PM EST
We observe the following holidays:
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New Year’s Day
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Memorial Day
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Independence Day
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Labor Day
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Thanksgiving Day
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Christmas Day
Please note that response times may be slightly longer during these times.
Emergency Contact Information
For urgent matters requiring immediate attention outside of our regular business hours, please email support@cuddlecovepets.us with “URGENT” in the subject line. While we can’t guarantee an immediate response, we will do our best to assist you as quickly as possible.