1. Introduction

Welcome to Cuddlecovepets LLC! These Terms and Conditions outline the rules and regulations for using our website (www.cuddlecovepets.us) and purchasing our products.
By accessing or purchasing from our website, you agree to these Terms in full. If you do not agree, please do not use our website.

2. About Us

Cuddlecovepets LLC is a U.S.-registered company based in Elizabethtown, Kentucky, specializing in educational wooden toys and creative play products for children.
We aim to provide safe, eco-friendly, and high-quality toys that inspire learning through fun and imagination.

3. Eligibility

By purchasing from our website, you confirm that:

  • You are at least 18 years of age or have parental consent.

  • The information you provide during checkout is accurate and complete.

  • You are purchasing for personal or household use only (not for resale).

4. Product Information

We make every effort to display accurate descriptions, colors, and images of our products. However, slight variations may occur.
All prices are listed in U.S. Dollars (USD) and include applicable taxes unless stated otherwise.

5. Orders and Payments

  • Orders are confirmed once payment has been successfully processed.

  • We accept major credit/debit cards and other payment methods displayed at checkout.

  • Cuddlecovepets LLC reserves the right to cancel or refuse any order suspected of fraud or unauthorized activity.

6. Shipping and Delivery

  • We currently ship within the United States only.

  • Estimated delivery times are displayed during checkout but may vary depending on carrier delays.

  • Tracking details will be provided once your order has shipped.

7. Returns and Refunds

Please refer to our Return & Refund Policy for full details.
We offer 30-day free returns for all eligible products purchased directly from our website.

8. Exchanges

Exchanges are available for different sizes, colors, or styles — subject to stock availability. If unavailable, a refund or store credit will be issued.

9. Damaged or Defective Items

If you receive a damaged or defective product, contact us at support@cuddlecovepets.us within 7 days of receipt. We will replace the item or issue a full refund at no cost to you.

10. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Cuddlecovepets LLC and protected by U.S. and international copyright laws.
No material may be copied, reproduced, or distributed without written permission.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal data.

12. Limitation of Liability

Cuddlecovepets LLC is not liable for indirect, incidental, or consequential damages resulting from product use, delays, or website errors.
Our total liability for any claim shall not exceed the amount paid for the product in question.

13. Indemnification

You agree to indemnify and hold harmless Cuddlecovepets LLC, its employees, and affiliates from any claims or damages arising from your use of our website or violation of these Terms.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kentucky, United States, without regard to its conflict of law principles.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Kentucky, United States.

15. Changes to Terms

Cuddlecovepets LLC reserves the right to update or modify these Terms at any time without prior notice.
The latest version will always be available on our website with the “Last Updated” date at the top.

16. Contact Information

For questions or concerns regarding these Terms, please contact us:
📧 Email: support@cuddlecovepets.us
📞 Phone: +1 (859) 293-3109
🏢 Address: 56 Public Sq, Elizabethtown, KY 42701, United States